Collaborate > Innovate > Excel

Welcome to the Co.Innovation Consulting blog. Here, you'll find articles pertaining to collaboration and innovation as well as news, links and other information that we hope will be of interest to you. If you find an item to be of particular interest, please feel free to share it with a friend. And, of course, your questions and comments are always welcome.

Subscribe to our RSS Feed

Employee Idea Systems Enable Innovation

  Employee idea systems are moving from the factory floor to the front desk.  Originally perfected by Toyota—whose employees generate one million implementable ideas per year—employee idea systems are gradually being adopted by the lodging industry. Consider a few examples: Following the installation of a employee idea system, a Clarion Hotel in Sweden implemented nearly 35,000 […]

Innovation Is About Creating Value

People usually equate innovation with creating new products and services, or improving existing ones. More abstract, and useful, is to think of innovation as creating value, for no matter the product or service, the goal of innovating is the same—find ways to deliver superior value to customers. But what, exactly, does ‘value’ mean? And how does one go about creating it? When it comes to innovating, a […]

Living Laboratories Drive Innovation

Living innovation laboratories—or living labs, for short—have joined the arsenal of research methods being used by hotels and hotel brands to study new hotel concepts. For example, consider these hotel living laboratories: Hilton Worldwide maintains a separate wing at the Hilton Garden Inn LAX where the company invites hotel guests to stay in, and provide feedback […]

Dialogue Mapping Aids Collaborative Conversations

This post is about a meeting method called dialogue mapping and a collaboration technology that supports it. Dialogue mapping is the outgrowth of Issue-Based Information Systems (IBIS), an idea first proposed in 1970 by Horst Rittel, an urban planner and designer. Rittel’s idea was to design an information system that supports group problem solving. He was especially interested […]

The Innovation Process Has Three Phases and Two Conditions

I read a thought-provoking story the other day. Professors Joe Tidd and John Bissant tell of a report presented at the annual conference of a prevalent U.S. industry. As you read the following excerpt, try to guess the industry to which the report is referring, “We are at the brink of change of an unprecedented […]

Collaboration Requires Shared Space

Michael Schrage is a Research Fellow at the MIT Sloan School’s Center for Digital Business and the author of No More Teams! : Mastering the Dynamics of Creative Collaboration. The major theme of his book is that collaborative thinking requires a space—be it a napkin, flip chart, whiteboard, or some other medium—where the collaborators are […]